SummaryAs a Store Manager at Aventura Mall, you will be the Brand Leader responsible for achieving store business objectives and growing sales through strategic planning and execution. You will deliver exceptional service to clients and manage store operations efficiently, while leading recruitment strategies and supporting team development.
Responsibilities- Ensure consistent embodiment of Moncler Americas Sales and Service standards by all store employees.
- Drive store sales and productivity through key KPI management.
- Conduct business analysis and develop action plans with the Regional Director.
- Execute company strategic initiatives, policies, and procedures flawlessly in-store.
- Demonstrate sales leadership by engaging with top clients and ensuring high customer service levels.
- Lead the team in establishing client relationships and proposing local events.
- Coach store staff to comply with company initiatives and ensure execution of deliverables.
- Manage employee performance and provide motivation and coaching.
- Attract, recruit, and hire high-caliber talent and build a talent pipeline.
- Ensure a consistent and branded onboarding experience for new hires.
- Partner with Regional Director and HR Director for employee relations issues.
- Oversee daily operations and maintain operational excellence.
- Monitor store expenses and maintain operating budget.
- Oversee in-store after sales operations and consignment program.
- Support and maintain visual merchandising standards.
- Analyze reporting and support stock levels through communication with key departments.
- Train and communicate current product knowledge to associates.
- Respond to competitive environment and identify future opportunities.
Requirements- Bachelor’s degree or equivalent.
- Minimum of 5 years of Retail Management experience, luxury experience preferred.
- Proven track record of successful sales generation and employee development.
- Results-driven and customer-focused.
- Impeccable communication skills at all levels.
- Strong leadership qualities and attention to detail.
- Ability to analyze business and take business-driving actions.
- Ability to stand and walk for a majority of a 40-hour workweek.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Proficient in Microsoft Office, POS, CRM & Inventory Management systems.
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