Store Manager - Crosby Street

The Store Manager at Crosby Street is responsible for establishing and maintaining clientele, overseeing store operations, and ensuring maximum sales and profitability. This role involves merchandise management, inventory control, team coaching, and managing operating costs while taking a proactive approach to business trends and needs.

• Maintain a full understanding of business strategy to achieve sales and financial goals.
• Build store strategy and annual action plan for expected sales and financial achievements.
• Communicate and track store sales and Key Performance Indicators (KPIs).
• Review store schedules for appropriate coverage and payroll management.
• Ensure the store achieves expense budgets through monitoring and controlling expenses.
• Participate in all aspects of store operations, including recruiting and training store associates.
• Foster an inspiring environment for engagement and learning.
• Ensure staff are trained in customer service standards.
• Lead and follow up on clientele program and CRM delivery.
• Maximize efficiency and protect business integrity by applying Store Operation policies.
• Manage store head count and payroll budgets effectively.
• Ensure a well-maintained, clean, and organized store.
• Conduct analysis of business and product reports to react to changes.

• 3+ years of experience in retail management or related role.
• Excellent verbal and written communication skills.
• Strong customer service and project management skills.
• Proficient with Microsoft Office Suite or related software.
• Experience in retail, luxury retail, or service-oriented organization preferred.
• Financial Management experience.
• 4-year degree and/or equivalent combination of work experience.
• Elevated market awareness and networking skills.