SummaryAs a Store Operations Manager at Valentino's NY Saks Concession Stores, you will lead the store team to ensure compliance with Valentino guidelines, optimize store back-end processes, and uphold the highest standards of care for the company's products.
Responsibilities- Manage the cascading of retail operation manuals and train the store team effectively.
- Ensure proper control and implementation of Retail Operation policies and procedures.
- Organize sellable products to support sales and minimize client waiting time.
- Manage ordering and handling of non-sellable products to optimize costs.
- Coordinate product intake and outflow to optimize stock capacity and client service.
- Leverage company tools and systems to streamline store activities and train the team.
- Execute cycle counts and stock-takes, ensuring proper reconciliation of discrepancies.
- Implement control over merchandise to identify defective or damaged items.
- Oversee audits of POS usage and back-office activities for compliance.
- Ensure service level standards in cleaning and security activities.
- Train and motivate the team to achieve high efficiency and create a result-oriented environment.
Requirements- Previous experience in stock/operations role and leading a team.
- Minimum 3 years’ experience in luxury retail/retail.
- Experience in Ready to Wear and Accessories.
- Strong customer service, communication, and presentation skills.
- Must be a team player and flexible to retail schedule and hours.
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