Summary
Nordstrom Stylists are trusted style advisors who build lasting relationships with customers in-store and online. This role involves providing personalized styling advice, using digital tools to engage customers, and driving predictable sales through appointments and outreach. Stylists complete Nordstrom’s training program and have a clear path for career growth.
Responsibilities
- Provide confident, honest styling advice to help customers choose pieces that complement their wardrobe.
- Create and maintain customer connections via in-store interactions, text, social media, and Nordstrom apps.
- Drive sales through outreach, appointment-setting, and follow-up during event and non-event periods.
- Invite customers to events, introduce them to loyalty programs, and share new arrivals.
- Maintain a clean, organized selling space and collaborate with team members to ensure a seamless customer experience.
- Sell across departments to support business needs and expand product knowledge.
Requirements
- Comfortable selling across departments and price points with strong styling and wardrobe knowledge.
- Entrepreneurial mindset with the ability to build a personal business through appointments and networking.
- Strong communication skills and goal-driven energy to meet sales targets.
- Enthusiasm for digital engagement and the use of social media and technology to inspire customers.
- Flexible availability for retail schedules including evenings and weekends.
- Ability to stand and move continuously for 6-8 hours and lift items up to 25 pounds occasionally.