Supply and Matching and Tech QC Supervisor

The Supply and Matching and Tech QC Supervisor at Richemont Americas in Fort Worth, TX, is responsible for ensuring the efficient operation of the workshop by managing material flow, matching products with necessary spare parts, and maintaining repair quality. This role oversees non-technical processes, technical quality control, and provides analytical support to the Technical Management team.

• Ensure adherence to SOPs for non-technical processes, including matching repairs with spare parts and managing workshop supplies.
• Follow up on local subcontractors' spare parts needs and ensure FIFO logic for work organization.
• Drive operational performance in terms of lead-times for Material, Ready to Repair, and Technical QC tasks.
• Ensure adherence to SOPs for technical QC processes, including pressure tests and functional controls.
• Provide feedback and analyses to Technical Management for resource and skill allocation.
• Approve timesheets, manage staff scheduling, and conduct performance reviews.
• Motivate team members and encourage staff development through training and mentoring.

• Bachelor’s degree in engineering, supply chain, or a business-related field is a plus, or equivalent work experience.
• Experience in stock and inventory management and after-sales.
• Knowledge of quality control processes and team management experience.
• Proficiency in SAP and MS Office.
• Strong interpersonal, organizational, and communication skills.
• English language proficiency required.