Team Lead - Oak Brook

Summary

The Team Lead supports the Store Manager and Team Managers in mentoring and developing staff, building client relationships, and driving sales while ensuring exceptional client experiences in a luxury retail environment. This role collaborates on strategy, champions product categories when optional, and helps maintain the brand positioning in the market.

Responsibilities

• Assist Store Manager and Team Managers in mentoring and developing the sales team
• Drive client development and build strong client relationships
• Champion achievement of sales goals and support selling activities
• Oversee floor management and ensure high standards of client experience
• Co-create sales and merchandising strategies with leadership
• Identify products for clients based on profiles and market trends
• Support operations and daily store activities
• Optionally lead and promote a specific product category

Requirements

• Proven experience in retail sales or luxury retail; prior supervisory experience preferred
• Strong communication and relationship building skills
• Client centric and service oriented approach
• Ability to coach and develop team members
• Entrepreneurial attitude and commercial awareness
• Ability to meet sales targets and drive business results
• Knowledge of luxury market trends and product categories