SummaryJoin LOEWE as a Team Leader at our new Short Hills location, where you will play a crucial role in managing and mentoring our team of Client Advisors. You will ensure an elevated experience for both new and existing clients while supporting the Store Manager in achieving key results.
Responsibilities- Adhere to all company policies and procedures.
- Assist Store Manager with day-to-day management of sales team.
- Act as Manager on Duty in absence of Store Manager and/or Store Operations Manager.
- Lead by example on sales floor and mentor staff on standard processes.
- Keyholder, opening and closing responsibilities.
- Ensure sales team is enhancing their down time and completing tasks to LOEWE standards.
- Maintain store's visual merchandising standards in partnership with Store Director and Store Operations Manager.
- Conduct weekly meetings with Client Advisor team to discuss sales projections and provide mentorship.
- Resolve conflicts confidently, both internal and external.
- Assist sales team’s clients when necessary.
- Lead executives, VIPs, and VICs through the store, discussing artwork, collections, and company business.
- Partner with BOH team to ensure consignments are accurately managed.
- Complete all paperwork and procedures related to consignments, distance orders, and stylist agreements.
- Meet individual and store sales goals, leading by example.
- Support Store Management in deploying training to all Client Advisors.
Requirements- 5+ years’ experience in retail environment.
- 2+ years’ experience in a supervisor/department manager role.
- Proven experience driving positive customer interactions.
- Strong verbal and written communication skills.
- Excellent organizational skills.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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