Summary
Lead the sales team as a Brand Ambassador and business leader, driving commercial performance and delivering an exceptional client experience. Partner with the Store Manager to achieve financial targets, build client loyalty, and uphold Prada's brand values and standards.
Responsibilities
- Drive sales performance, exceed financial targets, and maximize commercial opportunities through effective sales floor leadership.
- Support business planning through analysis of product performance and relevant action plans.
- Deliver an engaging client journey and build lasting client relationships through clienteling, loyalty initiatives, and attentive after-sales service.
- Coach, motivate, and develop team members through ongoing feedback, training, and individual development plans.
- Oversee store operations, including cash activity, inventory, logistics, reporting, and back-of-house organization.
- Promote cooperation between front and back of house while ensuring company procedures, product care, and grooming standards are maintained.
Requirements
- Strong business acumen and analytical skills.
- Comprehensive knowledge of the luxury fashion industry and current trends.
- Proven ability to deliver positive client experiences and build client loyalty.
- Excellent communication, interpersonal, leadership, and coaching skills.
- Strong organizational skills, attention to detail, dependability, and flexibility with schedule and working hours.
