Team Manager - Southdale

Summary

Lead and mentor the store team to deliver exceptional client experiences and achieve sales goals for the Southdale location. Collaborate with the Store Manager to drive business performance, support client relationship development, and maintain high standards of luxury service. Operate in a fast paced retail environment with a focus on coaching and local market commercial awareness.

Responsibilities

• Provide consistent coaching and development for team members to enhance performance.
• Support clienteling efforts and build long term client relationships.
• Drive achievement of sales goals through visible leadership on the sales floor.
• Manage sales floor operations to maximize business opportunities.
• Partner with the Store Manager to own business and team performance.
• Ensure client experience standards are met and maintained.
• Identify tailored training needs and facilitate professional development.

Requirements

• Proven leadership experience in a retail or luxury environment.
• Commercially minded with understanding of the local market.
• Strong people management and coaching skills.
• Passion for exceptional customer service and clienteling.
• Ability to work in a fast paced and evolving environment.
• Excellent communication and interpersonal skills.