Team Manager - Woodbury Commons Outlet

As a Team Manager at Gucci Woodbury Commons Outlet, you will lead and inspire your team to deliver an exceptional luxury service culture. You will be responsible for executing strategies on the selling floor, providing real-time coaching, and achieving business goals. Your role will involve developing your team and representing Gucci as a brand ambassador.

• Lead and inspire the team to provide a superior client experience.
• Capture client data to personalize development opportunities.
• Utilize clienteling tools to drive loyalty and acquisition.
• Monitor and plan Client Advisor performance to ensure excellence.
• Lead local events and product launches to meet sales goals.
• Manage client flow and resolve service issues.
• Maintain knowledge of competition and local trends.
• Provide support and feedback to Client Advisors.
• Conduct performance and development conversations.
• Lead engaging morning briefings and business communication.
• Participate in recruiting and onboarding new team members.
• Monitor adherence to company policies and procedures.
• Analyze store results and propose action plans.
• Partner with Store Director and Merchandising team for feedback.
• Utilize digital platforms to support sales.
• Collaborate with cross-functional departments.
• Plan and schedule team coverage effectively.
• Support visual merchandising standards.
• Manage store opening and closing as Manager on Duty.

• 4+ years of sales management experience in retail or luxury retail.
• Bachelor’s degree in a related field preferred.
• High degree of ethics and professionalism.
• Proven ability to drive positive client experiences.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office software.
• Strong verbal and written communication skills.
• Passion for the fashion industry.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.