Watches And Fine Jewellery Boutique Manager - Yorkdale

As the Watches and Fine Jewellery Boutique Manager at CHANEL Yorkdale, you will oversee the daily operations of the boutique, ensuring exceptional client experiences and achieving sales goals. You will lead by example, fostering team collaboration and maintaining CHANEL’s standards in all aspects of operations, merchandising, and client relations.

• Ensure the boutique is fully staffed and adheres to CHANEL grooming guidelines.
• Maintain a clean and organized boutique environment.
• Cultivate a client-centric culture and nurture client loyalty.
• Deliver the highest level of customer service and guide the team to uphold CHANEL standards.
• Achieve financial and strategic objectives by setting and monitoring team goals.
• Inspire and lead the team through hands-on coaching and effective communication.
• Monitor boutique operations and ensure compliance with company policies.
• Work closely with Head Office teams regarding merchandise-related issues.
• Participate in and facilitate training programs to enhance product knowledge and selling skills.

• 3+ years in management and 5+ years selling Watches and Fine Jewellery.
• Strong organizational, operational, and selling skills.
• Exceptional communication and interpersonal skills.
• Passion for delivering extraordinary client experiences.
• Strategic thinking and adaptability in a fast-paced retail environment.