Store Manager

As a Store Manager at MCM in Toronto, you will be responsible for driving sales and performance, managing a high-performance team, and ensuring the store meets company standards in presentation and customer service. You will work closely with senior management to achieve sales goals and maintain the brand's integrity.

• Drive sales and performance of the store and each sales associate.
• Partner with senior management to maximize sales and margin goals.
• Recommend business strategies to achieve sales targets.
• Ensure store presentation and visual merchandising standards are maintained.
• Analyze and manage sell-through and communicate with division heads on product availability and market trends.
• Enforce security measures and maintain inventory accuracy to achieve optimum shrinkage results.
• Lead and develop a high-performance team through training, coaching, and motivational activities.
• Maintain a professional work environment and provide superlative customer service standards.
• Maintain active social relationships with clients and the community.
• Comply with operational and company policies and procedures.
• Manage operational costs and balance budgetary expenses efficiently.
• Hire and retain a dynamic workforce aligned with customer values and service expectations.
• Manage selling floor environment through coaching, redirection, and goal setting.
• Build competency plans and learning and development goals for team members.

• Bachelor’s degree in Fashion, Merchandising, or Business preferred.
• Minimum of five years’ experience in retail management, luxury experience preferred.
• Experience in specialty retail, including business development, visual merchandising, and store operations.
• Ability to navigate retail point of sale systems, Word, Excel, and email.
• Commercial awareness and strong business acumen.
• Strong leadership qualities with the ability to coach and develop a high-performing team.