Summary
Full-Time Brand Ambassador focused on delivering a personalized and inspiring shopping experience while supporting store initiatives and driving sales performance. The role emphasizes customer engagement, teamwork, and use of retail technologies to broaden customer accessibility and alternative purchase paths. This position requires flexibility to work varied shifts including evenings and weekends and occasional travel.
Responsibilities
- Deliver sales and profit performance by using tools and resources to drive selling
- Support execution of company and store initiatives and maintain store standards
- Participate in team training and provide feedback to management on successes and opportunities
- Engage clients through creative outreach and community initiatives
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Uphold company policies and provide input on category opportunities
- Maintain productivity through store execution and collaborate with team to enhance customer experience
Requirements
- Retail or similar industry experience in a high volume or specialty environment preferred
- Ability to effectively communicate with customers and store personnel
- Ability to stand, walk, maneuver the sales floor, and lift up to 30 lbs
- Ability to operate register and perform tasks throughout sales floor stock dressing room and office
- Willingness to work a flexible schedule including days evenings weekends and possible overnight shifts and travel
- Proven track record of building and maintaining positive working relationships
- Planning prioritization and time management skills
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