ABOUT ETRO
ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection.
POSITION SCOPE
As the Account Executive focused primarily on women’s specialty stores at ETRO, you will own the relationships with these stores and drive sales across this segment of our business. In addition, you will develop partnerships with our major department stores by providing support both in-store with event execution and in the corporate office with account management as dictated by the business. The position reports into the Senior Director of Women’s Sales and Client Experience.
RESPONSIBILITIES
Specialty Store Sales
- Analyze, qualify and develop the women’s specialty store distribution network in line with Etro’s brand strategy.
- Achieving set budgets, creating a relationship of trust with existing customers, involving them in the spirit of the brand and in the product.
- Prospect new customers according to the markets in North America.
- Boost and enforce sales strategies to ensure the best representation of the brand.
- Establish seasonal sales reports for specialty store accounts.
- Share trends and information on competition within the team.
- Manage return requests and monitor stocks in partnership with strategic accounts.
- Define budgets according to seasonal and annual objectives for each client before each market. Plan customer meetings (existing and prospective).
- Carry out customer meetings and develop prospecting opportunities in line with the brand image.
- Take charge of monitoring weekly deliveries and update credit tracking. Track all payments, minimize delays and reduce pending invoices in collaboration with the Finance team.
Team Partnership
- Partner in executing the approach to drive best-in-class customer experiences across the business (physical and digital) with the goal of increasing sales and maintaining high customer engagement.
- Be accountable for driving change across the organization to continually improve the customer experience.
- Oversee budgets, timelines, resources, scope and make decisions in partnership with a cross-functional team for a wide range of multifaceted projects.
- Manages execution of events in select stores in partnership with the Director of Client Experience.
- Manages the scheduling, budgeting, internal and external communications, planning, execution, production, breakdown, wrap up, and reporting of each event.
- Generates excitement around the ETRO Brand by creating inviting and compelling activations and events; balances this with a commercial mindset to help events generate both short- and long-term ROIs with clear selling goals and appropriate associate follow up.
- Collaborates cross-functionally with Merchants, Communications, Marketing, Creative, and brand partners at both specialty accounts and major department stores.
- As the business dictates, partner with wholesale team members on sample management and operations including EDI, special orders, market prep, photo shoots and business critical recaps.
Requirements
EDUCATION AND EXPERIENCE
- Bachelor’s degree in business or related field
- 3-5 years of experience in wholesale, market research, and client relationship
- Experience in the luxury sector and knowledge of industry-specific dynamics
- Familiarity with major US retailers
- Proven track record of building relationships with key Department and Specialty stores, along with an understanding of the targeted markets
- Ability to growing and developing a brand for market share by assessing appropriate distribution channels.
- Self-starter with ability to organize and manage workload and work independently.
SPECIFIC SKILLS
- Strong communication skills – both written and verbal
- Excellent knowledge of Excel
- Strong analytical skills and financial acumen
- Strong product sensibility, deep knowledge of and passion for competitive market, trends, & industry
- Project management, detail oriented, and organized.
- Critical thinking and problem-solving skills with proven ability to drive results
- Software: SKYPAD, Nu-ORDER, and Fashion GPS
The base salary range for this position is $85,000 - $110,000 based on applicable qualifications and experience.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact HRUSA@Etro.com.
