Mission:

The Specialist of Ecommerce Merchandising at Chanel will assist in site merchandising updates relating to the Fragrance, Makeup, Skincare axis. This role will be responsible for product launch management and helping with on-going merchandising contribution in support of launches and business goals.

Accountabilities:

• Support Group Director, F&B Ecommerce Merchandising with product launch contribution and quality assurance testing, ensuring readiness for timely launch on site
• Assist with on-going site merchandising updates in content management systems to successfully support campaigns and sales objectives
• Partner with Global F&B Digital on globally contributed page content with planning alignment and thorough quality assurance testing to support new products, campaigns, and seasonality
• Contribute product sequencing for category pages and maintenance of filter attribution
• Manage cross-sell product page recommendations
• Analyze on-site search behavior to optimize search terms, monitor trends, and provide enhancement recommendations
• Submit copy and asset requests for editorial, product and post-purchase pages to Local AD and partner with Local Marketing as needed
• Complete campaign briefs for marketing to provide visibility of Chanel.com plans with the F&B division
• Create & oversee all project ticket requests for personalization, local development requests, cross-divisional pages
• Manage the F&B Product Activation Calendar
• Partner with Growth & Retention specialist to align on email cadence & landing pages
• Meet weekly with digital business analyst and demand planning team to identify business opportunities and align on inventory statuses
• Leverage web analytics to help evaluate content performance and identify opportunities
• Conduct competitive analysis to gain insight & provide takeaways for gift guides and future F&B digital initiatives

Position Requirements:

• 2-3 years relevant experience working in a digital site experience role
• Experience in product and content management systems
• Strategic thinker & planner, strong problem-solving skills
• Highly collaborative and flexible/adaptable to different environments and ways of working
• Strong attention to detail

Compensation & Benefits

The anticipated base salary range is $64,200 to $93,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the Us that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our Us Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMa film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Compensation

• Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position

Benefits and Perks

• Flexibility (flexible time and hybrid work options)
• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking