Alterationist

Summary

The Alterationist fits, pins, marks and alters garments to client specifications in a luxury retail environment. Performs technical tailoring and alteration work to ensure correct fit and high-quality finish, delivering completed garments by promised dates and collaborating with sales associates to meet client needs.

Responsibilities

• Measure clients to determine scope of work
• Pin and mark garments appropriate to fabric type to ensure correct fit
• Complete alterations as marked to the highest technical standard
• Deliver completed garments on or before promised dates and confirm promise dates with clients
• Inform clients of alteration charges per current price list and complete alteration tags
• Provide expert guidance on cut and fit and partner with Sales Associates to create client satisfaction
• Report supply requirements or equipment repair needs and assist in maintaining a clean, orderly department
• Comply with Health & Safety, privacy, and cyber security policies

Requirements

• Technical training in tailoring or seamstress skills, or equivalent experience
• Minimum 2 years' experience in a similar alterations capacity
• Experience altering luxury fabrications
• Comfortable communicating in English and/or French