Alterations Associate

The Alterations Associate at Saks Fifth Avenue in Boca Raton will be an integral part of the tailoring team, providing exceptional customer service and tailoring expertise. This role requires a strong technical background in fitting and altering high-end merchandise, ensuring a luxury experience for all clients.

• Model all Saks Fifth Avenue Customer Service Principles.
• Achieve and exceed individual performance and productivity goals.
• Develop excellent customer relationships to maintain a high level of service.
• Adhere to all Saks Fifth Avenue policies and procedures.
• Utilize expertise to make alterations decisions during customer fittings.
• Maintain a clean and safe work environment.
• Support company, store, and department initiatives.
• Perform ad hoc responsibilities as needed.

• Minimum 3 years of fitting and tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Strong technical skills in specialty areas such as leather, knits, double face, beading, fine tailoring, and buttonholes.
• Proficiency with standard sewing, pressing, and spotting equipment.
• Experience with specialty machines like Double-blind, Buttonhole, Cover-stitch, and Leather machines.
• Knowledge of the alterations industry, including fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.