SummaryThe Alterations Associate at Saks Fifth Avenue in Boca Raton will be an integral part of the tailoring team, providing exceptional customer service and tailoring expertise. This role requires a strong technical background in fitting and altering high-end merchandise, ensuring a luxury experience for all clients.
Responsibilities- Model all Saks Fifth Avenue Customer Service Principles.
- Achieve and exceed individual performance and productivity goals.
- Develop excellent customer relationships to maintain a high level of service.
- Adhere to all Saks Fifth Avenue policies and procedures.
- Utilize expertise to make alterations decisions during customer fittings.
- Maintain a clean and safe work environment.
- Support company, store, and department initiatives.
- Perform ad hoc responsibilities as needed.
Requirements- Minimum 3 years of fitting and tailoring experience in high-end merchandise.
- Ability to fit and perform alterations on a wide range of garments.
- Strong technical skills in specialty areas such as leather, knits, double face, beading, fine tailoring, and buttonholes.
- Proficiency with standard sewing, pressing, and spotting equipment.
- Experience with specialty machines like Double-blind, Buttonhole, Cover-stitch, and Leather machines.
- Knowledge of the alterations industry, including fabrication and styling of luxury merchandise.
- High school graduate or equivalent preferred.
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