Assistant General Manager - Rideau Centre

As an Assistant General Manager at Rideau Centre, you will play a crucial role in leading a team to deliver exceptional customer service in a luxury retail environment. You will be responsible for building and developing a team that excels in providing a superior service experience to our discerning clientele.

• Champion the customer experience by driving long-term customer loyalty and conversion.
• Train and develop team members to elevate both in-store and online customer experiences.
• Manage various departments including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.
• Execute business plans and company initiatives with strong business acumen.
• Foster a welcoming and inclusive environment that upholds core values.

• 3+ years of retail experience with leadership capacity in managing a store or department.
• Proven track record of coaching and development with tangible improvements.
• Experience in the retail industry, preferably in luxury retail.
• Keen understanding of business plans and company initiatives.
• Passion for emulating and upholding core values.