Summary
The Assistant Manager will represent the Maison at Bloomingdale's 59th Street delivering exceptional client service, driving sales, and supporting showroom, e-commerce, and back office activities for U.S. operations. This full-time, on-site role includes occasional showroom responsibilities and some remote follow-up tasks.
Responsibilities
- Welcome clients and provide personalized luxury service aligned with brand standards.
- Achieve individual and store sales objectives and analyze sales trends to optimize results.
- Train and support Bloomingdale's team members to represent the Maison.
- Build and maintain client relationships through CRM follow up and outreach initiatives.
- Ensure visual merchandising meets Maison and store guidelines.
- Partner with store and regional colleagues on events and product training.
- Oversee stock reception and maintain organized back of house operations.
- Support showroom, e-commerce coordination, and administrative tasks as needed.
Requirements
- 5+ years of experience in luxury retail, home decor or tabletop preferred.
- Deep understanding of luxury client service and story selling.
- Strong communication and interpersonal skills with ability to build rapport.
- Highly organized, detail oriented, and able to manage multiple priorities.
- Proficient in Microsoft Office; experience with POS or CRM systems is a plus.
- Flexible to work retail hours including weekends and holidays.
- Ability to lift up to 25lbs without assistance.
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