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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Assistant Manager Sales
Holt Renfrew
Holt Renfrew

Founded in 1837

Assistant Manager Sales

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
Vancouver, BC
Category
Retail Store Management
Remote
Not Remote
Seniority
Manager
Compensation
Minimum Wage

Jobs inner cover
Jobs inner cover

Summary

Holt Renfrew

Founded in 1837

Assistant Manager Sales

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
Vancouver, BC
Category
Retail Store Management
Remote
Not Remote
Seniority
Manager
Compensation
Minimum Wage

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As an Assistant Manager, Sales at Holt Renfrew, you will support the Manager, Sales by providing day-to-day supervision and guidance to associates, aiming to achieve the highest standards of luxury sales and service. You will play a crucial role in coaching and training associates to maintain luxury standards and achieve customer service targets.

Responsibilities
  • Provide sales floor supervision by spending the majority of the time on the selling floor.
  • Coach and train associates to maintain luxury standards and achieve customer service targets.
  • Resolve customer issues and complaints, keeping the manager informed.
  • Make recommendations on changes and solutions to enhance customer sales and service standards.
  • Actively participate as a training facilitator for sales and service programs.
  • Assist in the launch and maintenance of selling tools and sales and service programs.
  • Help associates develop, maintain, and grow an active store client base and strong customer relationships.
  • Participate in the recruitment and selection of associates.
  • Assign work and assignments to associates as required.
  • Provide feedback to Manager, Sales on inventory performance, merchandising presentation standards, customer trends, and issues.
  • Provide input into associate performance assessments and appraisals.
  • Assist in organizing and conducting regular department team meetings.
  • Maintain high standards of merchandise presentation at all times.
  • Maintain operational awareness of leased businesses within the area to ensure seamless customer service.
  • Model leadership behaviors that promote a culture of open communication, employee development, and trust.
  • Maintain all Health & Safety practices to code.
Requirements
  • 1-3 years of supervisory experience with accountability for sales and service.
  • Proven track record of exceeding sales and profit targets.
  • Adaptable and comfortable with change.
  • Retail selling experience in a luxury environment preferred.
  • Confident and effective communication and interpersonal skills.
  • Proficient in Microsoft Office Suite.
  • Entrepreneurial spirit.

We have summarized this job description for you, click apply to see more details from the employer.

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