SummaryAs an Associate Manager at Ralph Lauren in Richmond, you will support the General Manager in creating strategic plans and managing their execution to ensure a profitable business. You will be a key decision maker in the absence of the General Manager, focusing on operational excellence, talent optimization, and maintaining brand integrity standards.
Responsibilities- Support the General Manager in analyzing business trends and strategic planning for your store location.
- Educate your team on sales and profit performance tools and resources.
- Create a consistent customer experience aligned with RL brand expectations.
- Assist in the creation of the store client development strategy and lead community outreach.
- Collaborate with the General Manager to build and develop a customer-focused team.
- Drive networking and recruitment activities in your store market.
- Engage in ongoing talent development conversations, providing coaching and feedback.
- Manage processes and store execution to achieve productivity standards and shrink goals.
- Champion new technology to support innovative selling techniques.
- Uphold all company policies and procedures.
- Provide feedback to General Manager & District Director on high profit potential and business trends.
- Ensure sales floor and store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren Company values.
Requirements- College Degree or equivalent preferred.
- Retail Management experience in a high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Ability to operate the register and work flexible schedules, including weekends and overnight shifts.
- Proven track record of building positive relationships with customers and co-workers.
- Strong business acumen and planning skills.
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