Store Director - Holt Renfrew

As a Store Director at Holt Renfrew in Vancouver, you will lead and inspire a team to achieve both quantitative and qualitative goals. This role requires strategic vision, collaboration, and decisiveness to advance business initiatives successfully.

• Champion the sales team to reach budget targets and adapt to store KPIs.
• Initiate and update annual store strategies in alignment with the VP of Retail.
• Formulate and execute business plans with cross-functional collaboration.
• Identify performance enhancement opportunities and devise actionable plans.
• Ensure personnel and discounting costs align with financial projections.
• Examine category performance and strategize with the Merchandising team.
• Coach and inspire direct reports for optimal performance and readiness for higher roles.
• Ensure consistent execution of Bulgari selling standards.
• Collaborate with Talent Acquisition for recruitment and manage performance reviews.
• Maintain grooming, appearance, and conduct standards among staff.
• Oversee store scheduling and ensure policy adherence and payroll integrity.
• Dedicate 70% of time to sales floor visibility and 30% to administrative tasks.
• Implement Visual Merchandising guidelines and monitor operational procedures.
• Collaborate on loss prevention, inventory management, and policy adherence.
• Develop deep-rooted client relationships and monitor market trends.
• Build relations with external stakeholders and implement market-centric strategies.

• 10 years of experience in luxury retail or dealing with luxury items.
• Proven managerial skills with the ability to inspire diverse teams.
• Ability to cultivate industry-specific relationships and awareness of local marketing landscapes.
• Strategic thinking, decision-making, and practical action planning skills.
• Flexibility for retail hours, including weekdays, weekends, and holidays.
• Proficiency in Microsoft Office Suite and adaptability to store operation software.