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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Loro Piana
  • Assistant Store Manager
Loro Piana
Loro Piana

Founded in 1924

Assistant Store Manager

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Vancouver, BC
Category
Retail Store Management
Remote
Not Remote
Seniority
Manager

Jobs inner cover
Jobs inner cover

Summary

Loro Piana

Founded in 1924

Assistant Store Manager

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Vancouver, BC
Category
Retail Store Management
Remote
Not Remote
Seniority
Manager

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

We are seeking an Assistant Store Manager (ASM) to join our team at Loro Piana in Vancouver. The ASM plays a crucial role in the overall success of the store by supporting the Store Manager in daily operations, optimizing sales performance, and inventory management. Your passion for building client relationships and providing an exceptional selling ceremony will contribute to the success of key business initiatives.

Responsibilities
  • Collaborate with the Store Manager to oversee a successful store team through task delegation, performance management, and utilizing storytelling to convey product knowledge while upholding service/selling standards.
  • Identify key opportunities for optimizing sales growth and operational efficiencies.
  • Facilitate communication between the store team, the Store Manager, and corporate partners to ensure alignment on sales objectives.
  • Support in the sales process by ensuring the highest level of luxury service and navigate critical situations with a high level of professionalism.
  • Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.
  • Partner with the Store Manager to oversee a successful team by delegating tasks, enhancing product knowledge, and developing service standards.
  • Provide effective guidance, coaching, and feedback to all members of the team to foster professional growth and a productive work environment.
  • Create career development plans and identify opportunities of growth for all team members.
  • Participate in the scouting and selection of new team members by collaborating with HR partners.
  • Lead team meetings to provide store performance updates and emphasize key priorities.
  • Enhance comprehension of important operational procedures including inventory management, daily opening/closing activities, and strategic scheduling.
  • Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
  • Oversee the After Sales process and flow, including alterations, repairs, and spare parts.
  • Responsible for reporting store facilities and maintenance issues in a timely manner to guarantee safety and functionality of the store.
  • Manage store expense related to profit and loss including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budget constraints.
  • Oversee proper execution of internal procedures, administrative tasks, and operational activities.
  • Ensure alignment of visual merchandising practices with corporate and central guidelines.
  • Manage stockroom operations to ensure that inventory is aligned with sales potential.
  • Communicate with store team to mitigate potential business risks and threats.
  • Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.
Requirements
  • 3+ years of management and sales experience, preferably in a luxury retail environment.
  • Proficient in Microsoft Office, SAP, and other digital tools.
  • Excellent leadership, teamwork, and problem-solving skills.
  • Strong knowledge of sales, operations, and inventory.
  • Ability to travel and work weekends.
  • Ability to lift and move up to 40 pounds.

We have summarized this job description for you, click apply to see more details from the employer.

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