Assistant Store Manager

Summary

Support the Store Manager in achieving sales and service targets by leading and developing the store team, maintaining operational standards, and improving the customer experience. Act as a hands-on leader who coaches staff, ensures visual merchandising standards, and collaborates with store support functions to meet business objectives.

Responsibilities

• Support Store Manager in leading and developing a professional store team
• Establish weekly and monthly objectives for the team
• Coach and motivate staff to meet sales and service targets
• Ensure employees present professionally and deliver high level of customer service
• Ensure merchandise is displayed attractively according to visual guidelines
• Collaborate with training teams to develop team standards
• Coordinate with store support departments to utilize company resources
• Align with Human Resources on policies procedures and development planning
• Perform other duties as assigned by Store Manager

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership and coaching abilities
• Professional verbal and written communication skills
• Flexible availability including nights weekends and holidays
• Ability to maintain visual merchandising standards
• Willingness to travel to other stores and abroad