Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager to achieve sales and service targets, maintain store operations, and drive improvements to deliver an excellent customer and team experience. This role involves leading and developing the store team, ensuring visual standards, and collaborating with support departments and HR.

Responsibilities

• Support Store Manager in leading and developing a professional store team to meet company goals
• Collaborate with training teams to develop a gold standard team
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver high level customer service
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Collaborate with store support departments to utilize company resources
• Align with Human Resources on policies procedures and development planning
• Perform other duties assigned by the Store Manager

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate team
• Professional verbal and written communication skills
• Flexible schedule including nights weekends and holidays
• Eligible to work in the location listed