Summary
The Associate Store Manager supports the General Manager in strategic planning and execution to drive profitable business and maintain brand standards. This role assists with talent development, community outreach, inventory control, and customer experience to meet store goals and uphold company values.
Responsibilities
- Support General Manager in analyzing business trends and planning store initiatives
- Educate and coach team on sales and profit performance tools
- Create and maintain a consistent customer experience aligned to brand expectations
- Assist in client development strategy and lead community outreach efforts
- Execute talent strategy and participate in recruitment and networking activities
- Provide ongoing coaching, feedback and development opportunities for employees
- Manage store processes including inventory control to achieve shrink goals
- Champion use of technology and new selling techniques to drive results
- Ensure sales floor and store standards consistently exceed expectations
Requirements
- College degree or equivalent a plus
- Retail management or similar industry experience in a high-volume specialty environment preferred
- Proven track record building and maintaining positive customer and team relationships
- Ability to operate register stand and perform physical tasks including lifting up to 30 lbs
- Ability to work flexible schedule including days evenings weekends and occasional travel
- Strong communication skills with customers and store personnel
- Business acumen with planning prioritization and time management skills
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