Authenticator

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona - combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website.

As an Authenticator at The RealReal, you will be responsible for inspecting and processing incoming consigned products and entering supporting data into our inventory system. Our ideal candidates are team-players with a passion for sustainable luxury, and keen attention to detail. If you are a self-motivated individual with a background in fashion retail and a desire to build upon your knowledge of luxury, this could be the perfect match!

In addition to hourly base pay, we also offer:

• Tenure-based pay program: Get rewarded for your commitment with 2 automatic pay increases during your first 12 months, up to $0.75 MORE PER HOUR.
• Pay for Performance program: Opportunity to earn a monthly bonus equivalent up to $2.30 more per hour when exceeding your performance goals.
• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site.

What You Get To Do Every Day

• Review and authenticate luxury clothing, handbags, shoes, and accessories using TRR methodology and adhering to acceptance and condition standards
• Authenticate luxury products by locating brand identifiers (holograms, date codes, authenticity cards, and hallmarks) and evaluating the quality of materials and construction
• Use a X-Ray Fluorescence (XRF) to assess authenticity of metal for handbags
• Capture detailed macro-imagery of a handbag’s exterior and interior using a digital microscope
• Evaluate quality of materials and construction
• Reference internal authentication resources to accurately review products
• Remain well-versed on current brand trends & developments
• Notate and report details of product into back-end TRR system
• Write informative product descriptions using industry-standard fashion terms
• Data Entry (Provide pertinent product information such as measurements and fabrication)

What You Bring To The Role

Minimum Requirements:

• Experience working in the retail or fashion industry
• Strong fashion knowledge – including top designers and brands, current trends, fabrics, garment construction, etc.
• Proven ability to excel in a high-volume, repetitive environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Ability to lift and move up to 25 pounds (moving and sorting product, etc.)
• Ability to stand for a minimum of 8 hours at a time
• Ability to read and write in English
• Proficiency with Mac OS and Google Suite

Preferred Requirements:

• College degree in fashion studies/merchandising, textiles studies, etc.
• Experience working in authentication roles

Compensation, Benefits, + Perks

• Hourly base pay + incentive pay based on performance/quota targets achieved. Applicable to employees who work a minimum of 40 hours per month.
• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• State of the art, climate-controlled warehouse facility
• Find out more about our Benefits here.

The expected hourly rate for this role is $19.00-$19.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.