SummaryThe Beauty Advisor at Bloomingdale's will achieve retail sales goals by providing superior service to clients and developing client relationships to build repeat sales and Acqua di Parma brand loyalty.
Responsibilities- Achieve retail sales goal or annual productivity goals.
- Provide full range customer service including product information, sales, and execution of all in-store events.
- Ensure that all communications with customers are courteous, cordial, and professional.
- Be responsible for retail Counter area and products being clean, well-organized, and well-presented at all times.
- Meet retail sales plan objectives and track productivity.
- Answer and respond to customer requests regarding Acqua di Parma and its product lines.
- Provide consultation to customers for selection of Acqua di Parma products.
- Resolve customer issues or questions by telephone or letter; including research and preparation of reply correspondence.
- Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
- Adhere to all policies and practices of the Counter and retail community.
- Special projects and miscellaneous duties as dictated by the needs of the business.
Requirements- 2+ years of prestige beauty sales experience.
- Ability to effectively manage customer expectations and build loyal customer relationships.
- Excellent organizational skills.
- Superior written and verbal communication skills in English.
- Knowledge of Spanish language required; other languages a plus, including Portuguese and French.
- CRT experience and aptitude in learning how to access computer based inventory and order status detail.
- Knowledge of Microsoft Office for Windows and Excel.
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