Summary
Provide superior beauty and fragrance service to clients at an assigned retail location to achieve retail sales goals, develop client relationships, and build brand loyalty. Deliver product consultations for cosmetics skincare makeup and fragrance while maintaining a professional and well presented counter environment.
Responsibilities
- Achieve retail sales goals and annual productivity targets
- Provide full range customer service including product information sales and in store event execution
- Consult customers on cosmetic shades skin treatment makeup application artistry and fragrance
- Maintain and present retail counter area and product displays in a clean organized manner
- Maintain client registration program sustain customer relationships and generate new business
- Respond to customer requests and resolve issues by telephone text or email
- Track productivity meet retail sales plan objectives and report as required
- Adhere to retailer policies practices and participate in special projects as needed
Requirements
- Minimum 2 years of prestige beauty sales experience
- Ability to manage customer expectations and build loyal relationships
- Excellent organizational and superior written and verbal communication skills
- Experience with CRT systems and ability to access inventory and order status
- Knowledge of Microsoft Office for Windows and Excel
- Availability to meet business needs and work a retail schedule including standing and light lifting
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