Summary
The Beauty Advisor develops long lasting client relationships to drive sales, service, and loyalty within a luxury retail environment. This commission based role requires expert product knowledge, event support, and collaboration with brand and store teams to meet individual and brand targets.
Responsibilities
- Deliver extraordinary customer service to all clients
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Support brand initiatives including events, marketing opportunities, and assortment recommendations
- Attend educational sessions and vendor trainings
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate with clients regarding events, requests, and follow up
Requirements
- High school diploma
- Minimum two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Ability to work a flexible schedule including nights weekends and holidays
- Highly collaborative and able to multi task in a fast paced environment
- Make up artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
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