Summary
The Beauty Advisor develops deep, long lasting customer relationships to drive sales, service, and loyalty in a luxury retail environment. This commission-based role requires delivering extraordinary service, sharing product expertise, and supporting brand and store objectives through clienteling and in-store activities.
Responsibilities
- Deliver exceptional service to all customers
- Meet and exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share product knowledge with the store selling team
- Maintain relationships with buyers, vendors, and selling manager
- Drive brand sales via marketing opportunities and event execution
- Attend product and vendor educational sessions and seminars
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with clients via phone, mail, and electronic methods
Requirements
- High school diploma
- Minimum two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Ability to work a flexible schedule including nights weekends and holidays
- Collaborative team orientation and ability to multi-task in a fast-paced environment
- Make-up artistry or aesthetics certificate may be required for certain brands
- Prior retail sales experience in a luxury environment preferred
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