Summary
The Beauty Counter Manager provides personalized beauty experiences while maximizing sales for an assigned luxury beauty brand. This role balances selling and teaching, manages vendor events and promotions, and supports team collaboration to maintain an organized and customer ready counter.
Responsibilities
- Perform makeup applications and skincare analyses to meet customer beauty goals
- Recommend products and build customer relationships in-store and digitally
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Maintain counter organization and cleanliness to keep department customer ready
- Keep up with beauty trends and product knowledge through training
- Open new customer rewards accounts to build loyalty
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection and proactive problem solving skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow through abilities
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Comfort working in a commissioned sales environment
- Ability to maintain vendor and team collaboration
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