Summary
Manage a luxury beauty counter providing personalized makeup and skincare services while driving sales and building customer relationships. The role blends selling and teaching in a commissioned retail environment and requires collaboration with brand partners and the store team to deliver exceptional customer experiences.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer needs
- Recommend products and create personalized beauty routines
- Set and achieve individual and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Maintain counter organization and cleanliness to keep the department customer-ready
- Handle sales transactions including refunds and exchanges and enroll customers in rewards program
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and communication skills
- Ability to empathize and provide a supportive customer experience
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and use networking and technology for selling
- Flexible availability including evenings and weekends
- High level of ownership, accountability, and initiative
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