Summary
The Beauty Counter Manager leads sales and customer experiences for an assigned beauty brand, acting as both salesperson and teacher. This role focuses on maximizing sales through in-store and digital channels, managing vendor events, and maintaining a customer ready counter while supporting team collaboration and product knowledge.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive results
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Keep department organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through training
- Collaborate with team members to create a welcoming environment
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and proactive problem solving
- Empathy and respect for customers during services
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Experience working in a commissioned sales environment
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