Summary
The Beauty Counter Manager provides personalized beauty experiences, drives sales for an assigned beauty brand, and leads counter operations at a department store beauty location. This role balances selling and teaching while building customer relationships in-store and digitally and supports vendor events and promotions.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products.
- Achieve personal and counter sales goals using in-store and digital selling tools.
- Manage scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to maximize results.
- Handle sales transactions including refunds and exchanges and enroll customers in rewards program.
- Keep the beauty counter organized, clean, and customer ready.
- Stay current on beauty trends and product knowledge through trainings.
- Collaborate with team members to create an inclusive customer environment.
- Work a flexible schedule including evenings and weekends.
Requirements
- Passion for beauty, makeup application, and skincare.
- Excellent customer connection and problem solving skills.
- Strong multitasking, organization, and follow through abilities.
- Drive to achieve sales goals and use networking and technology for selling.
- Ability to work flexible schedule based on business needs.
- High level of ownership, accountability, and initiative.
- Ability to stand and move continuously for 6-8 hours and perform physical tasks.
- Ability to lift up to 25 pounds occasionally.
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