Summary
The Beauty Counter Manager leads sales and customer experiences for an assigned beauty brand at a department store counter, combining makeup artistry and product knowledge with sales and event coordination to grow clientele and meet sales goals.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Recommend products and upsell to achieve personal and counter sales targets
- Use in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Maintain counter organization and cleanliness to ensure customer readiness
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer service and ability to connect with diverse customers
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and comfort in a commissioned sales environment
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move for long periods and lift up to 25 pounds
- High level of ownership, accountability, and initiative
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