Beauty Counter Manager - Ridgedale

Summary

The Beauty Counter Manager leads sales and client experience for an assigned beauty brand, combining sales and teaching to build customer relationships in-store and digitally. This role focuses on product recommendations, makeup applications, skincare consultations, and achieving counter sales goals while maintaining vendor relationships and a customer-ready department.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Collaborate with team members to create a welcoming inclusive environment
• Handle sales transactions, refunds, and exchanges and enroll customers in rewards program
• Keep the department organized clean and customer-ready
• Stay current on beauty trends products and industry knowledge through trainings

Requirements

• Passion for customer service beauty and makeup application
• Excellent ability to connect with customers and handle customer concerns
• Strong multitasking organization and follow-through skills
• Drive to achieve sales goals and interest in networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership accountability and initiative
• Ability to stand and move continuously and lift up to 25 pounds as needed