Summary
Provide personalized beauty experiences in a luxury department environment by engaging customers, performing makeup applications and skincare analyses, and driving sales through in-store and digital channels while supporting Nordstrom Beauty standards.
Responsibilities
- Conduct makeup applications and skincare consultations tailored to customer goals
- Recommend products from on-trend and luxury beauty brands
- Set and achieve sales goals for both in-store and digital selling
- Use text and social media to build customer relationships and drive digital sales
- Book appointments and support in-store beauty events and services
- Manage sales transactions including refunds and exchanges
- Maintain department organization and cleanliness to remain customer ready
- Collaborate with team members to create a welcoming and inclusive environment
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer service and ability to connect with customers
- Empathy and respect for customers during beauty services
- Strong multitasking, organization, and follow-through skills
- Drive to meet sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Eligibility to perform sales transactions and enroll customers in loyalty programs
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