Summary
Provide personalized beauty experiences in luxury and ontrend hair and skincare brands by engaging customers, performing makeup applications and skincare analyses, and driving both in-store and digital sales. Maintain a welcoming environment, book appointments for beauty services and events, and stay current with product and industry trends through training.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products aligned with customer goals
- Engage customers to build relationships and drive sales in-store and through digital channels
- Set and achieve sales goals using selling tools including text and social media
- Book appointments and promote in-store beauty events and services
- Manage sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Maintain department organization and cleanliness to ensure customer readiness
- Collaborate with team members to create an inclusive customer experience
Requirements
- Passion for beauty trends, makeup application, and skincare
- Strong customer service and ability to connect with customers
- Empathy and respect when providing makeup and skincare services
- Excellent multitasking, organization, and follow through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to participate in trainings provided by employer and brand partners
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