Summary
Provide exceptional personalized service as a Client Advisor at a luxury retail store, building lasting client relationships and representing the brand with professionalism and passion. Support sales goals through clienteling, product expertise, and collaborative teamwork in a fast paced environment. Continuously develop product knowledge and sales skills to elevate client experiences and contribute to store performance.
Responsibilities
- Deliver exceptional client experiences by understanding and fulfilling client needs and preferences.
- Represent the brand with professionalism and enthusiasm in every client interaction.
- Achieve individual and team sales objectives through effective client engagement.
- Develop and maintain long term client relationships using in house clienteling tools and systems.
- Acquire and apply product knowledge across categories to provide personalized advice.
- Collaborate with team members to create a positive and dynamic store environment.
- Follow store procedures and contribute to a high standard of visual and service presentation.
Requirements
- Previous retail experience preferably in a high end or luxury market or strong customer centric background.
- Demonstrated sales or commercial mindset with the ability to meet sales goals.
- Strong interpersonal and communication skills to engage and influence clients effectively.
- Passion for building and maintaining meaningful relationships with a diverse client base.
- Eagerness to learn, improve performance, and develop product knowledge and clienteling skills.
- Ability to work in a fast paced luxury retail environment and adapt to changing priorities.
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