Client Advisor - Bal Harbour

Summary

Provide exceptional luxury retail service as a Client Advisor at the Bal Harbour store, representing the brand and delivering personalized experiences to a diverse, high-end clientele. Drive sales by building long-term client relationships using clienteling tools and deep product knowledge while collaborating with the team and reporting to the Team Manager. Thrive in a fast paced environment focused on continuous learning and professional development.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling client needs and preferences.
• Represent the brand with passion and professionalism during every client interaction.
• Achieve individual and team sales objectives through effective client engagement.
• Develop and maintain long term client relationships using clienteling tools and follow up.
• Acquire and apply comprehensive product knowledge across all categories to advise clients.
• Collaborate with team members to create a positive and dynamic store environment.
• Use strategic sales and commercial mindset to drive performance and results.

Requirements

• Previous retail experience, preferably in high end or luxury market.
• Demonstrated sales experience with ability to meet targets.
• Strong interpersonal and communication skills to engage and influence clients.
• Passion for building and maintaining meaningful client relationships.
• Willingness to learn and continuously improve personal and team performance.
• Forward thinking and creative approach to support brand heritage and success.