Summary
Engage customers in Nordstrom Beauty to provide personalized mens fragrance recommendations, makeup applications, and skincare advice while driving in-store and digital sales. Build customer relationships, support beauty events and services, and maintain a customer-ready department through organization and product knowledge.
Responsibilities
- Conduct fragrance consultations and beauty applications tailored to customer needs
- Collaborate with team members to create a welcoming and inclusive environment
- Set and achieve sales goals through in-store and digital selling including text and social media
- Book appointments and drive sales for beauty events and services
- Manage sales transactions, refunds, and exchanges accurately
- Open new customer rewards accounts and build customer loyalty
- Keep the department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer service and ability to connect with customers
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and comfort using technology for selling
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move for extended periods and lift up to 25 pounds
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