Summary
Provide personalized beauty consultations and services in a luxury retail environment, engaging customers through makeup application, skincare analysis, and digital selling to drive sales and build customer loyalty. Maintain a welcoming and organized department while staying current on trends and brand knowledge. Work a flexible schedule including evenings and weekends to meet business needs.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer beauty goals
- Recommend products and services to maximize sales in luxury beauty brands
- Use digital tools including text and social media to support in-store and online selling
- Book appointments and drive sales for beauty events and services
- Collaborate with team members to create an inclusive customer experience
- Manage sales transactions, refunds, and exchanges and open new rewards accounts
- Maintain department organization, cleanliness, and customer readiness
- Keep current with beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and proactive problem solving skills
- Empathy and respect for customers during hands on services
- Strong multitasking, organization, and follow through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Capable of continuous movement for 6 to 8 hours and frequent bending and reaching
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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