Summary
Provide personalized beauty consultations and services within a luxury beauty environment, driving sales both in-store and through digital channels. Deliver makeup applications and skincare analyses while building customer relationships and supporting department presentation and operations.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products aligned with customer goals
- Engage customers to understand needs and create personalized beauty experiences
- Set and achieve sales goals through in-store and digital selling including text and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions, refunds, and exchanges accurately
- Maintain department organization cleanliness and customer-ready presentation
- Collaborate with team members to foster a welcoming inclusive environment
- Stay current on beauty trends products and brand knowledge through training
Requirements
- Passion for beauty trends makeup application and skincare
- Strong customer service and ability to build rapport with clients
- Excellent multitasking organization and follow-through skills
- Drive to achieve sales targets and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Ability to handle customer concerns with empathy and respect
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