Brand Ambassador

Summary

Part-Time Brand Ambassadors deliver a personalized and inspiring shopping experience by focusing on customer needs, supporting store initiatives, and representing brand standards. This role emphasizes teamwork, inclusivity, and driving sales through clienteling and new technology tools. It serves as an entry point for future leadership opportunities within the company.

Responsibilities

• Drive daily sales and achieve assigned goals
• Provide an exceptional customer experience aligned to brand expectations
• Support company and store initiatives and participate in team training
• Utilize tools like Gladly, Click to Zoom, JRNI, and Ship to Home to broaden purchasing options
• Use QR codes, digital catalogs, and virtual stores to enhance product discovery
• Engage in clienteling and networking to build a clientele
• Maintain sales floor standards and store presentation
• Provide feedback to management on opportunities and category needs

Requirements

• Retail or similar industry experience preferred
• Effective communication skills with customers and store personnel
• Ability to operate register and stand or walk for extended periods
• Capable of lifting up to 30 lbs and maneuvering around sales floor and stock areas
• Willingness to work a flexible schedule including days evenings weekends and possible overnight shifts and travel
• Ability to build and maintain positive working relationships with customers and coworkers