Summary
Provide personalized beauty consultations and services in a luxury beauty department, driving sales through in-store and digital engagement while maintaining a welcoming customer experience. Deliver makeup applications, skincare analyses, and product recommendations aligned with customer beauty goals and current trends.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products tailored to customers.
- Engage customers to understand needs and build lasting customer relationships both in-store and digitally.
- Set and achieve sales goals using selling tools including text and social media.
- Book appointments and drive sales for in-store beauty events and services.
- Handle sales transactions, refunds, and exchanges accurately.
- Maintain department organization and cleanliness to ensure customer readiness.
- Participate in trainings to stay current on product knowledge and beauty trends.
- Promote and enroll customers in the rewards program to build loyalty.
Requirements
- Passion for beauty, including makeup application and skincare knowledge.
- Strong customer service skills with the ability to connect and handle customer concerns empathetically.
- Good multitasking, organization, and follow-through abilities.
- Drive to meet sales targets and interest in using networking and technology for selling.
- Ability to work a flexible schedule including evenings and weekends.
- Willingness to participate in brand and company training programs.
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