Summary
Create personalized beauty experiences for customers through makeup applications, skincare analyses, and product recommendations. Engage customers on the sales floor and digitally to build relationships and drive sales for luxury beauty brands. Support a welcoming team environment and help maintain a customer-ready department.
Responsibilities
- Perform makeup applications and skincare consultations and recommend products to meet customer beauty goals
- Use in-store and digital selling tools, including text and social media, to set and achieve sales goals
- Book appointments and drive sales for in-store beauty events and services
- Collaborate with team members to create an inclusive and welcoming environment
- Manage sales transactions, refunds, exchanges, and assist customers in opening Nordstrom Rewards accounts
- Maintain organization and cleanliness of the department and stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare with strong customer service skills
- Excellent interpersonal skills with the ability to connect with customers and handle concerns empathetically
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology for selling
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to be on your feet 6-8 hours per shift and occasionally lift up to 25 pounds
