Summary
Provide personalized beauty experiences in a luxury department setting by engaging customers, performing makeup applications and skincare analyses, and driving sales both in-store and through digital channels. Maintain a welcoming environment while staying current on beauty trends and brand knowledge. Support department readiness through organization and customer service tasks.
Responsibilities
- Conduct makeup applications and skincare consultations to recommend products
- Engage customers to understand their beauty needs and build followings in-store and digitally
- Set and achieve sales goals using selling tools including text and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Maintain department organization and cleanliness to remain customer-ready
- Collaborate with team members to create an inclusive environment
- Stay current on product knowledge and industry trends through trainings
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and communication skills
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow-through skills
- Drive to meet sales goals and use networking and technology
- Flexible availability including evenings and weekends
- Willingness to participate in training from retailer and brand partners
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