Boutique Assistant - Fifth Avenue

Summary

Supports the client experience strategy at a luxury boutique by helping deliver seamless, memorable service. Contributes to a welcoming environment and supports front-of-house and back-of-house operations.

Responsibilities

• Assist with client appointments, product presentation, hospitality, phone inquiries, and boutique traffic flow.
• Maintain client service areas, replenish supplies, and support opening and closing activities.
• Provide quick service and personalization support, including watch sizing, cleaning, and engraving requests.
• Follow security and operational procedures and contribute to a collaborative boutique environment.

Requirements

• Luxury retail, service, or hospitality experience is a plus.
• Strong computer and MS Office skills; SAP knowledge is preferred.
• Excellent organization, communication, attention to detail, and multitasking skills.
• Availability for retail hours, including weekends, and ability to meet the role's physical demands.