Summary
The Boutique Assistant supports an exceptional client experience at Cartier's Hudson Yards boutique through hospitality, client service, and coordination of front-of-house and back-of-house activities. This long-term temporary role helps maintain a welcoming, organized, and efficient boutique environment.
Responsibilities
- Welcome and assist clients, support appointments, manage boutique traffic and queues, and help create memorable client experiences.
- Assist sales associates with appointment preparation, product presentation, sales finalization, gift wrapping, and hospitality service.
- Maintain visual standards and organization in client service, sales, and hospitality areas; replenish supplies and support storage and stock maintenance.
- Handle phone inquiries, appointment setting, client service requests, and related arrangements such as reservations and personalized services.
- Support boutique opening and closing, operational and security procedures, and special projects.
Requirements
- Previous experience in luxury retail, service, or hospitality is a plus.
- Excellent computer skills and MS Office experience; SAP knowledge is preferred.
- Strong organizational, interpersonal communication, and client service skills, with attention to detail and the ability to multitask.
- Availability to work retail hours, including weekends, and travel for training as needed.
- Ability to stand and walk for extended periods, frequently bend or kneel, climb stairs, and lift or move items weighing up to approximately 45 pounds.
